FAQ’s

Where are you located?

SBS-NC is headquartered at 725 West Green Drive, High Point, NC 27260. SBS-NC Service Territory is in 11 states throughout the Southeast United States. See our Map for more information on our service territory.

 

What equipment do you work on?

We service, maintain, and install any type of HVAC equipment including but not limited to boilers, chillers, cooling towers, air handlers, split systems, heat pumps, water pumps, and similar equipment. You can find more info on the types of equipment we service here.

 

What types of businesses do you serve?

SBS-NC works with many types of businesses and organizations, but we specialize in commercial retail, banking, institutional, healthcare, technology, industrial facilities, and nonprofits. See our Services page for more information on the services we provide.

 

Do we offer any other service besides heating and air-conditioning?

Yes. SBS-NC also offers commercial building controls (automation), Energy Services, and building operations management tools. See our Services page for more info.

 

Do you serve Residential Properties?

We only service HVAC in residential properties when a real estate management company is paying us directly. This may include individual apartments or condominiums but is usually limited to common areas of the building.

 

What areas do you serve?

SBS-NC services the Southeast United States to include NC, SC, GA, FL, AL, & TN

 

How soon can I get a technician out?

Our dispatcher will speak with you to determine how serious your problem is and will have one of our technicians to your location at a mutually agreeable time. If you have a genuine emergency, we can usually have someone on site within 2 hours.

If you are an established client, we offer rapid 24/7 emergency service. Please call us to schedule an appointment at 336-885-0150.

 

Do you accept credit cards as payment?

Yes, we accept all major credit cards.

 

Do we offer after-hours service calls?

You can call us 24/7 at 336-307-4218.

Testimonials

" Needed a replacement AC unit because my system had given up, had 3 different companies come out and give me quotes on the equipment and installation and by far SBS-NC Heating & Cooling had the best value.

Not only were their prices reasonable and their equipment backed by a 10-year warranty but the service was top notch.  I would recommend SBS-NC to anyone who needs HVAC service because they do an amazing job!"

Nikolas Kastanis

" Just a quick note to say SBS-NC did a most AWESOME JOB, were extremely prompt, courteous, and had excellent attention to the details installing a new heat pump unit. They are the exception, not the rule for sure, and are to be highly commended for a great job! Any system really comes down to how properly the system is installed and the company standing behind the install."

" These guys are first-rate, I cannot say enough great things about their attention to detail and professional team. Courteous, On Time, Excellent work ethic, just an awesome experience all the way around. Do not waste your time on anybody else, these guys are the BEST AROUND!"

Ross Gobble

 

“ These guys were the best!! On time, very very respectful, professional at what they do!! These guys were so dedicated to the job that they did not even take a break until they had us up and running... "

Michelle Raper

 

" The SBS-NC technicians are friendly, professional, and polite. Our AC service issues were addressed and corrected quickly."

Jay Rickerts

Let’s Get Started

Connect with us today for a commercial HVAC service consultation or service request today…

(336) 307-4218

725 W Green Drive, High Point NC 27260

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